AND GENERAL PROVISIONS
1.1. The online store feelthefelt.com operating at https://feelthefelt.com (hereinafter: the store) is a platform operated by:
MY INSPIRATIONS SMAGOWICZ MICHAŁ., ul. VALIIC 44a/2, 03-916 Warsaw, D & C 5252233261,
1.2 This regulation lays down rules for the use of the store, the terms and conditions for placing orders for products available in the store, the timing and rules of fulfillment of orders, conditions and forms of payment, the client’s rights to cancel the order and withdraw from the contract and The rules for submitting and handling complaints.
1.3. The store shall conduct retail sales through the website using means of distance communication. To use the store, you need:
Having access to the Internet;
having an email address;
Install the latest version of the Web browser;
Installing the Flash Player plugin;
Acceptance of cookies.
1.4. The customer shall be entitled and obliged to use the store in accordance with its intended purpose.
1.5. The client is obliged to refrain from any activity that could affect the proper functioning of the store, including in particular any interference with the contents of the store or its technical elements, including the to deliver illegal content. It is forbidden to use for purposes other than its purpose, including, in particular, sending spam, conducting on the store websites any commercial, advertising, promotional activities, etc.
1.6. The shop to the fullest extent permitted by law shall not be liable for any interference, including interruption, in the operation caused by force majeure, unauthorised action by third parties, or incompatibility of the store with the infrastructure Customer’s technical support.
1.7. Browsing the store assortment does not require registration. The customer’s self-ordering of products in the store’s assortment requires registration in accordance with the provisions of section II of these terms and conditions.
1.8. Settlement of online payment transactions shall be carried out through the platform:
PayU SA with its registered office in Poznań, 60-166 Poznań, at ul. Grunwaldzkiej 182, entered in the register of entrepreneurs maintained by the District Court in Poznań-Nowe Miasto and Wilda in Poznań, Division VIII Economic Office of the National Court Register under the number KRS 0000274399, with a share capital of 4.000.000 PLN , fully prepaid, having tax identification number NIP: 779-23-08-495, REGON 300523444, at the address of the website: http://www.payu.pl/.
1.9. The buyer, at the latest at the time of placing the order, is obliged to read the terms and conditions.
II CONDITIONS AND TIME OF EXECUTION OF THE ORDER
2.1. Placing an order in the store means the customer concluding a contract of purchase and sale of the ordered products with the store.
2.2. The store allows the customer to place an order after the registration of the account, which must be completed by completing the registration form, when placing an order through the website www.feelthefelt.com or by logging in through an account in Facebook Social networking site.
2.3. The client, after registering in the store, submits an order indicating the products to which he is interested, by selecting the “To Cart” command on the product page and then indicating in the basket the method of collection and payment and Order confirmation.
2.4 In the cart, the customer shall indicate:
The products ordered and the quantity thereof;
The address at which the subject of the contract is to be delivered and the particulars necessary to issue the invoice;
Payment method (details are contained in section IV of these Terms and conditions);
(optional) Discount code.
2.5. In case of false data, the store has the right to withdraw from the order by notifying the customer.
2.6. The shipment of the purchased goods is usually carried out within 2 working days, which is counted from the date of placing the order (if you choose the method of payment on delivery) or from the moment of confirming the payment in the store account.
2.7 Electronic orders can be submitted 24 hours a day throughout the year. Orders placed on Saturdays, Sundays and public holidays will be processed from the morning of the following working day.
2.8. It is permissible to suspend the operation of the store temporarily for the purposes of maintenance, development and modernisation.
2.9. If the customer chooses the payment method in the form of prepayment, no payment is received on the account of the store or intermediary entities in the transaction (PayU Service) within 5 days of placing the order, will cancel the order. In this case, you can re-place your order. The fulfillment of the order by pay by bank transfer or credit card begins after receipt of the goods.
2.10. In case the execution of part of the contract is not possible, the store may propose to the customer:
2.10.1. Cancellation of the entire order (if the customer chooses this option, the store will be exempt from the obligation to fulfill the order);
2.10.2. Cancellation of an order in a part where the execution is not possible within the prescribed period (if the customer chooses this option, the order will be executed in part, the store being exempted from the obligation to execute it in the remaining the scope);
2.10.3. Implementation of the replacement benefit, which will be confirmed with the customer. An order based on a substitute benefit will be treated as final after customer’s approval;
2.10.4. The breakdown of the contract and the appointment of a new time limit for that part of the contract, the implementation of which is not possible within the original deadline (if the customer chooses this option by sending the order Products will be made in several separate shipments, and the customer will incur additional costs related to the splitting of the order for several shipments).
2.11. In the absence in the store of the ordered product or the inability to fulfill the customer’s order for other reasons, the store will inform the customer by sending the information to the email address provided during registration within 7 (seven) days, counting From the date of conclusion of the contract.
2.12. If the payment for the subject of the contract which could not be completed in whole or in part has been made in advance, the store shall reimburse the customer the amount paid (or the difference) within 14 (fourteen) days from the date of dispatch of the information, on a detailed basis Section IV of these terms and conditions.
2.14. If the customer has provided inaccurate or inaccurate data, including, but not limited to, an incorrect or inaccurate address, the store shall not be liable for failure to provide or delay in delivering the subject of the contract to the broadest Extent permitted by law.
2.15. The store may post on the website of the shop presenting the product the number of working days, i.e. Days of the week from Monday to Friday excluding public holidays, during which the consignment will be placed with the subject of the contract. This information is the approximate time counted from the moment the order is accepted until the order is sent to the customer, in the manner chosen by him. The delivery time of the order is given according to the deadline for completing all ordered products.
III PRODUCT PRICES AND SHIPPING COSTS
3.1. The prices quoted by the product store include VAT and are given in Polish zlotys.
3.2 The price quoted by the product does not contain information about the shipping costs.
3.3. The store reserves the right to change the prices of goods in the store, to introduce new goods for sale, to conduct and recall promotional actions, or to amend them in accordance with the norms of the Civil Code and other laws, Such changes shall not affect the rights of persons who have concluded contracts for the sale of goods offered by the store before the above. The changes or rights of the persons entitled to use the promotion, in accordance with its rules and during its duration.
3.4. The shipping costs are added to the total of the products ordered and borne by the customer.
3.5. When receiving a consignment delivered by The Courier, the customer shall check in his presence the status of the outer package of the consignment. In case of damage to the package of the consignment, the customer shall draw up, together with The courier, the damage protocol in two copies signed by the consignee and courier.
IV ADMISSIBLE FORMS OF PAYMENT
4.1. Payment for the goods to be delivered can be made:
4.1.1. In person, in cash, at the time of delivery of the purchase order
4.1.2. On-line via PayU service.
4.1.2. By transfer to the store account in Mbank.
V COMPLAINTS AND RETURNS
5.1. The customer has the right to make a complaint within 2 years from the date of the product’s release, unless within 2 months of the discovery of the goods the store notifies the contract. It is sufficient to send a notice before the deadline expires.
5.2. Complaints (PDF model) along with proof of purchase of this product from the store must be reported to the e-mail address: email@example.com, or in a traditional form to the address of the store (section I of these terms).
5.3. The deadline for handling the complaint is 14 days. If the store does not respond to the complaint within this period, it is considered to have considered it justified.
5.4. In case of consideration of a complaint in favour of the customer – the store will repair or replace the customer with the advertised product on a full value or, if the exchange is not possible, reimburse the claim for the advertised product within 14 days from the date of receipt from the customer Defective product.
5.5. The client, in the situation described in paragraph 4 of this paragraph, you must return the subject of the contract in whole or in part to the store address.
5.6. The customer in accordance with the law of 30 May 2014 on the consumer’s rights may withdraw from the Internet sales contract without giving a reason within 14 days from the date of the product’s release (date of receipt of the consignment). To preserve this deadline, you just need to send a statement before it expires (PDF pattern). The statement referred to herein must be sent to the store’s store address (section I general Provisions) or a scanned copy of the signed statement to the store’s email address. If the customer Entitlement, the reimbursement of mutual benefits should take place immediately, no later than within 14 days.
5.7. The right to reimbursement shall be granted only to customers who are natural persons. The right of reimbursement is not granted to legal entities and business persons, if the product was purchased for the purposes of the company (legal person, business).
5.8. In the case described in paragraph 6 of this paragraph the customer is obliged to return the product in an undeteriorated state in accordance with the provisions of paragraph. 6. This paragraph within the time limit arising from the legal provisions. Upon receipt of the goods, the store will reimburse the customer within 14 days of the product’s price.
5.9. The store does not receive sent shipments returned to it and is not responsible for the costs associated with such consignments.
6.1. The store will make a refund within 14 calendar days using the same payment methods as the customer used in the original transaction, in the case of:
6.1.1. Cancellation of the order or part of the order (in which case the refund shall be subject to the corresponding part of the price) prepaid prior to its execution;
6.1.2. Return of the product (withdrawal from the contract) from the order, which was delivered via Poczta Polska or courier company;
6.1.3. Recognition of the complaint and inability to repair the defective product or replace it with a new;
6.1.4. Recognition of the right to demand a reduction in product price.
6.2. The store will make a refund to the customer’s bank account (including the customer’s credit or payment card) or postal transfer (the customer bears the cost of the transfer) – if the order was paid:
6.2.1. In advance by means of a transfer or credit card;
6.2.2. Upon receipt of the courier, in a parcel or post office.
7.1. The administrator of the personal data provided by the clients when using the store is MY INSPIRATION SMAGOWICZ MICHAEL
7.2. The personal data of the customer making purchases in the store shall be processed on the basis of the contract and for its implementation, in accordance with the principles laid down in the general regulation of the European Parliament and of the Council (EU) on data Protection (GDPR).
8.1. The customer may agree to receive commercial information, including commercial information electronically, by selecting the appropriate option in the registration form or through the website. In the event of such consent, the customer will receive a newsletter of the store at the e-mail address provided by the client.
8.2. The customer may unsubscribe from the newsletter at any time by submitting a request to the data controller or by clicking on the deactivation link contained in each newsletter message.
IX FINAL PROVISIONS
9.1. The owner informs and the customer acknowledges that the use of the Internet may entail a risk in the form of damage that the customer may suffer as a result of threats occurring on the Internet, and in particular the intrusion into the system The client’s computer system, the acquisition of passwords by third parties, infecting the client’s IT systems with viruses.
9.2. To the fullest extent permitted by law, the store is not responsible for blocking mail servers from sending messages to the email address specified by the customer and for removing and blocking email by Software installed on the computer used by the client.
9.3. The differences between product visualization resulting from individual client computer settings (color, proportions, etc.) and the actual appearance of the product can not be the basis of the complaint. The customer, in this case, has the right to withdraw from the contract in accordance with the provisions of section V of these terms.
9.4. The owner informs that any trademarks posted on the store’s websites (logos, logos, brand names, etc.), graphic materials, photographs are subject to legal protection and are used by the store solely for the purposes Information.
9.5. All product names offered for sale by the store are used for identification purposes and may be protected and reserved under the provisions of the Industrial Property Law Act.
9.6. The owner notes that the store contains content protected by intellectual property rights, in particular works protected by copyright (content posted in the store, layout, graphics, photographs, etc.). Customers and visitors to the store undertake to respect intellectual property rights (including copyrights and industrial property rights, such as rights arising from the registration of trademarks) To the owner and to third parties. The store client or the visitor to the store’s website is solely responsible for non-compliance with the provisions of this section.
9.7. Customers may not place content that is incompatible with any applicable law, immoral and infringing the welfare of third parties, and the clients are prohibited from posting links to sexually explicit, obscene, or dignified material. Other people.
9.8. Any amendment to the rules of the store undertakes to inform the registered users of the store by sending them an electronic message to the email addresses provided during registration, and the customer will be able to receive such information at any time Delete your account.
9.9. In matters not governed by the regulations, the applicable provisions of Polish law, including in particular the Civil Code, the Law on special conditions of consumer sales and the amendment of the Civil Code, as well as the Law on Protection of certain consumer rights and liability for damage caused by a dangerous product.
9.10 These regulations apply from the date of 25.10.2019